Recently, just 10 miles outside of the city of Los Angeles, the Montebello Police Department received a phone call from a nearby Bank of America. The bank stated that they needed help with an unruly client who was causing a scene in response to a transaction. Officer Robert Josett was dispatched to respond to the call. As it turned out, there was an elderly gentleman of 92 years who had gotten upset over a transaction and resulted in causing a scene. Office Josett assessed the scene and took action. His solution to the issue just might help to restore your faith in the police force!
Bank Refuses 92-Year-Old’s Transaction
Officer Josett entered the bank and caught sight of a 92-year-old man. The elderly gentleman appeared extremely agitated and upset. As the officer approached, he noticed a significant amount of commotion going on. Apparently, the elderly man had attempted a transaction with the bank and encountered a bit of resistance. While trying to make a withdrawal from his account, the bank followed policy and required something back from the gentleman.
According to the bank’s policy, customers are required to present a current identification card in order to proceed with the type of transaction the gentleman was attempting. Unfortunately, the man had no identification to offer. Understandably, the bank teller had no way to proceed without breaking company policy. However, the elderly gentleman couldn’t properly understand why the teller would withhold his money.
Officer Josett Takes Elderly Man for a Ride
Officer Josett approached the elderly gentleman in the bank, assessed the situation, and took action. Instead of escorting or asking the man to leave, however, he did something quite surprising. Officer Josett drove the elderly man to the Department of Motor Vehicles in order to help him get a brand new identification card. Once the old man received his ID card, Officer Josett took him all the way back to the bank before they closed so the elderly man could withdraw his money.
The Montebello Police Department posted a photo of Officer Josett and the elderly man on Facebook. Afterward, they received national attention. The photo was shared well over 38,000 times, bringing comments and praises from all around the world! (1, 2)
Public Responds to Officer’s Actions
Many people commented on the police department’s Facebook post, including one person who wrote, “This Officer is a Saint! All this Little Grampa wants is to keep his independence. And the officer helped him in a dignified manner. Good Job Officer!” Another person wrote, “Heart touching and I love that the officer was able to get him in and out of the DMV so quickly! That alone is medal worthy.” Still another person wrote, “May the Lord bless you abundantly for your act of kindness.” (1, 2)
It seems that we live in an age where it’s easy to criticize or dislike cops. In an era that highlights police brutality, it’s inspiring to see situations where police officers show kindness and compassion to the citizens of the United States. Many police officers have a great deal of respect for people – respect that includes the elderly. Officer Josett’s compassion and generosity towards the elderly gentleman showed how much hope we can still have in our police force. While we might think that people become officers just so they can bully others, many seek out the profession because they want to help their community. Many men and women become policeman and policewoman in order to protect innocent people from harm and find justice for victims.